Terms of service
1. General
By purchasing and downloading products from TwilleryCrochet, you agree to the following terms. If you do not agree with these terms, please refrain from purchasing the products.
2. Digital products
All products sold in this store are digital downloads. No physical item will be shipped. After your purchase has been completed, you will receive access to download your files.
3. Use of products
Crochet patterns purchased from this store are intended for personal use only. You may not copy, share, reproduce, resell, redistribute, translate, or upload these patterns to websites, social media, or file-sharing platforms in any form (digital or physical). Finished items made from these patterns may not be sold without prior written permission.
Every pattern is an original design created by Twillery Crochet. Purchasing a pattern grants you a non-transferable license to use it for personal purposes only. Unauthorized copying, distribution, resale, or uploading of these files—including to pattern-sharing websites—is strictly prohibited and may result in legal action.
4. Copyright
All crochet patterns, photographs, illustrations, and written instructions are protected by copyright. Purchasing a pattern does not transfer ownership of the copyright.
5. Refund policy
Due to the nature of digital products, all sales are final. Refunds, returns, or exchanges cannot be provided once the files have been downloaded. If you have accidentally placed a duplicate order, contact me at twillerycrochet@gmail.com or via the contact form.
6. Skill level
Crochet patterns are written for the skill level specified on each product page. Customers are responsible for ensuring the pattern is suitable for their experience before purchasing.
7. Support & contact
If you have any questions contact me at twillerycrochet@gmail.com, via the contact form or message me on instagram @twillerycrochet.
8. Changes to Terms
We reserve the right to change these terms at any time. Changes will take effect once published on the website.